SMS Terms and Conditions

WP Controls LLC ("we," "us," or "our") offers SMS text messaging services to communicate with our customers regarding boat lift controllers, appointments, service updates, and related communications. By providing your mobile phone number and consenting to receive text messages, you agree to the following terms and conditions.

1. Program Description

Our SMS messaging program allows two-way communication between WP Controls and our customers. Messages may include but are not limited to:

• Device notifications - Button press alerts, lift position changes, and system status updates
• Error alerts - Critical system errors and maintenance notifications
• Height change notifications - Alerts when your boat lift position changes
• Receptacle notifications - Power receptacle on/off status updates
• Service reminders - Maintenance schedules and service appointments
• Account updates - Password changes and account security notifications
• General communications - Responses to customer inquiries and technical support

2. How to Opt-In

You can consent to receive SMS messages from WP Controls in the following ways:

• Online Portal: Enable SMS notifications in your account settings at LoveYourLift.com
• Opt-In Form: Complete the online SMS consent form at wplifts.com/sms/opt-in

By opting in, you agree to receive text messages from WP Controls at the mobile number you provided. Consent is not a condition of purchase or receiving technical support services.

3. Message Frequency

Message frequency varies based on your boat lift controller activity and notification preferences. You may receive messages related to device status, button presses, errors, or in response to your inquiries. Most customers receive between 1-20 messages per month, depending on lift usage and enabled notification types.

4. How to Opt-Out

To stop receiving text messages, you have several options:

• Text STOP: Reply STOP to any message from WP Controls
• Online Portal: Disable SMS notifications in your account settings at LoveYourLift.com
• Opt-Out Form: Complete the online opt-out form at wplifts.com/sms/opt-out
• Call Us: Contact Love Your Lift at 888-841-4404 and request SMS opt-out
• Email Us: Send opt-out request to support@loveyourlift.com

Once you opt-out, you will receive one final confirmation message, and then you will no longer receive SMS messages from us. Opt-out requests are processed within 24 hours.

5. Help and Support

For help with SMS messages, reply HELP to any message, or contact Love Your Lift directly at:

• Phone: 888-841-4404
• Email: support@loveyourlift.com
• Website: www.loveyourlift.com

6. Message and Data Rates

Message and data rates may apply based on your mobile carrier's plan. Standard text messaging rates from your wireless provider will apply. WP Controls does not charge for sending or receiving messages, but your carrier may charge you.

7. Supported Carriers

Our SMS program is supported by all major U.S. wireless carriers including AT&T, Verizon, T-Mobile, Sprint, and many regional carriers. If you experience issues receiving messages, please contact your wireless provider or our support team.

8. Privacy and Data Protection

We respect your privacy and protect your personal information. Your mobile phone number and message content are kept confidential. We will never sell, rent, or share your mobile number with third parties for marketing purposes.

SMS messages may contain information about your boat lift controller status and alerts. Please ensure your mobile device is secure and only accessible by authorized individuals.

9. Technical Requirements

To receive SMS messages from WP Controls, you need:

• A mobile phone capable of receiving SMS text messages
• An active wireless service plan with a U.S. carrier
• A valid U.S. mobile phone number

10. Disclaimer

WP Controls and its mobile carriers are not liable for delayed or undelivered messages. SMS messages are provided as a convenience and should not be relied upon for emergency communications.

For urgent technical support or emergencies, always call WP Controls directly at 888-841-4404.

11. Changes to Terms

We may modify these SMS Terms and Conditions at any time. Updated terms will be posted on this page with a revised "Last Updated" date. Continued use of our SMS service after changes constitutes acceptance of the updated terms.

12. Contact Information

WP Controls LLC

For questions about our SMS program, privacy practices, or to request opt-out assistance:

• Website: www.loveyourlift.com
• Email: support@loveyourlift.com
• Phone: 888-841-4404

13. TCPA Compliance

This SMS program complies with the Telephone Consumer Protection Act (TCPA) and CTIA (Cellular Telecommunications Industry Association) guidelines. We obtain express written consent before sending messages. You may revoke consent at any time using the opt-out methods described above.